Return Policy

Handcrafted with care — here's our return policy.

All sales at Poppies & Jules are final. We do not accept returns or exchanges at this time.

We take great care in crafting and packaging each piece, and we want you to love what you receive. If you have any concerns about your order — such as a damaged or incorrect item — please reach out to us within 7 days of delivery and we will do our best to make it right.

If it is determined that Poppies & Jules will take back an item, the customer must ship the item back at their own expense in the original condition it came in. Once the item is received and determined to be in the same condition, the store will refund you only for the amount of the item(s). Original shipping (including what the store paid, if you qualified for free shipping) will not be included. The buyer is responsible for any loss in value.

Thank you for supporting a small, handcrafted jewelry business. Your satisfaction means the world to us!

Have a question about your order? We're always happy to help — contact us here.